over sold under-delivered - CSM MuleSoft Employee Review

1.0
12 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Free lunches twice a week. Good on-boarding (albeit very similar to another giant IT co. !) flat structure. Good concept

Cons

Expectation to work 12-14 hours a day. No structure. Inexperienced people managers who walk around with their shoes off as if its their home - very unproffesional. Very strong culture of who's back you scratch! The senior leadership have a poor vision of the reality.

Explore other reviews about MuleSoft

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, smart people, cool events

Cons

Promotion cycle makes growth a challenge

3.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

If you have great Core AEs, you get to do the fun part of sales which is selling. The product is good and we are constantly evolving our product. Salesforce install base and name recognition helps get you a lot of at bats.

Cons

SMB culture can be draining. There is less emphasis on being a strategic product expert and more on volume based selling. This may be where the business needs to go, but logging every minute of your day, being a great co prime, and functioning as a BDR is tough. There are also a lot of stellar performers and others on the exact same team who may have closed nothing.

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