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      Think Twice Before Joining: A Deep Dive into Muzz’s Toxic Work Environment! - Marketing Muzz Employee Review

      1.0
      6 Oct 2024
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      the people but they also got fired.

      Cons

      I worked in the marketing department at Muzz and can confidently say it was one of the most disappointing experiences of my career. The company culture is toxic, largely due to a lack of accountability at the top. Despite numerous allegations of bullying within the team, the CEO consistently dismissed these concerns and refused to address the behavior of certain marketing leads. This lack of action not only perpetuates a hostile work environment but also signals that such behavior is tolerated. The CEO appears to favor the opinions of certain colleagues, often disregarding the perspectives of those from diverse backgrounds. Ironically, while promoting the app as a platform created by Muslims for Muslims, the reality is quite different. Over 80% of the staff are white and non-Muslim, raising concerns about the genuine commitment to the community it claims to serve. Moreover, I observed unfair dismissals that lacked transparency or justification. The leads often micromanaged and passed their work onto marketing specialists while receiving praise from leadership, regardless of their actual contributions. This favoritism creates a frustrating atmosphere where hard work goes unnoticed and unappreciated. While the company may offer perks like team outings to mask the underlying issues, I can assure you that this is just a façade. Many employees, including myself, faced job insecurity despite our dedication and hard work. It’s disheartening to see ideas being taken without credit, only to be let go shortly after. If you're considering a position at Muzz, I urge you to think twice. The potential for mental health issues in such a toxic environment is significant. Save yourself the trouble and seek out opportunities in workplaces that genuinely value their employees and foster a respectful culture.

      avatar
      Muzz Response
      1y
      Sorry to hear of your experience. Our marketing team has grown considerably to over 40 people in the space of a year. During this time we've worked on getting a better structure and framework in place to ensure there is clear accountability and targets as well as a clear way for ideas to be supported and executed. All cases of bullying are looked into should they ever be raised - and this is something that is not tolerated at Muzz. We pride ourselves on teams working well together, helping each other out, with little politics and distractions. Our team is incredibly diverse - well over 50% female, and, despite your claim, has well over 50% Muslim staff - so we are unsure of where your data comes from. Any dismissal is based on underperformance, poor attitude, or poor execution. We have a high bar for all at Muzz, from engineering to marketing, and this is something that is incredibly important to us. Given how quickly we have grown, as soon as we realise someone is not suited, we make a clear decision. In many cases we work with the individual to improve performance before making a dismissal. We value our teams - with many of the team having now been at Muzz for many years, have grown in their roles, grown in responsibilities and now leading teams themselves.

      Explore other reviews about Muzz

      5.0
      9 May 2025
      Product analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      When I joined Muzz, I wasn’t confident in my skillset at all. Despite a thorough and diligent interview process, I was genuinely surprised to receive the offer. The work culture at Muzz is intense and fast-paced, and at first, I found it overwhelming. But looking back, that very intensity is what accelerated my growth. Learning on the job boosted my confidence in ways I couldn’t have imagined. I was given real ownership — trusted to manage my stakeholders independently, and my input was valued from day one. I could always approach the CEO, whether it was for a chat or a coffee walk, and that level of openness really stood out. The Head of Data and the entire senior leadership team were incredibly supportive — they actively encouraged us to put time in their calendars whenever we needed. I always felt safe asking “stupid” questions, and my ideas for solving problems weren’t just welcomed — they were implemented. I’m leaving Muzz with a heavy heart. The version of me walking out the door is worlds apart from the one who joined, and I have Muzz — and a great data science team — to thank for that. I wish the company nothing but continued success.

      Cons

      As with many fast-moving startups, there’s room for more structure and processes. That’s not unusual in a stand-up culture, but it’s something that could evolve as the company grows. I’d also love to see more diversity within the engineering team. That said, both the CEO and CTO are genuinely open to having these conversations and care about making progress in this area. HR has also been outstanding — always approachable, proactive, and supportive when it comes to hearing and addressing any concerns.

      3
      avatar
      Muzz Response
      1y
      Aww big thank you! We shall definitely miss you! And really appreciate the feedback too - lots for us to still work on but we will get there
      3.0
      18 Feb 2026
      Marketing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience working with multicultural team the work is interesting working on diverse project with wide exposure and big budget

      Cons

      high workload no consideration for the local culture when it comes to executing marketing plans the quality and standards of the marketing activities are overlooked for just achieving them managers are pressured by the high management, so they don't support the senior marketing specialists

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