Muzz Reviews

3.6

72% would recommend to a friend

(49 total reviews)

49% positive business outlook

Muzz has an employee rating of 3.6 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Muzz employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

49 reviews
1.0
6 Oct 2024
Recommend
CEO approval
Business outlook

Pros

the people but they also got fired.

Cons

I worked in the marketing department at Muzz and can confidently say it was one of the most disappointing experiences of my career. The company culture is toxic, largely due to a lack of accountability at the top. Despite numerous allegations of bullying within the team, the CEO consistently dismissed these concerns and refused to address the behavior of certain marketing leads. This lack of action not only perpetuates a hostile work environment but also signals that such behavior is tolerated. The CEO appears to favor the opinions of certain colleagues, often disregarding the perspectives of those from diverse backgrounds. Ironically, while promoting the app as a platform created by Muslims for Muslims, the reality is quite different. Over 80% of the staff are white and non-Muslim, raising concerns about the genuine commitment to the community it claims to serve. Moreover, I observed unfair dismissals that lacked transparency or justification. The leads often micromanaged and passed their work onto marketing specialists while receiving praise from leadership, regardless of their actual contributions. This favoritism creates a frustrating atmosphere where hard work goes unnoticed and unappreciated. While the company may offer perks like team outings to mask the underlying issues, I can assure you that this is just a façade. Many employees, including myself, faced job insecurity despite our dedication and hard work. It’s disheartening to see ideas being taken without credit, only to be let go shortly after. If you're considering a position at Muzz, I urge you to think twice. The potential for mental health issues in such a toxic environment is significant. Save yourself the trouble and seek out opportunities in workplaces that genuinely value their employees and foster a respectful culture.

avatar
Muzz Response
1y
Sorry to hear of your experience. Our marketing team has grown considerably to over 40 people in the space of a year. During this time we've worked on getting a better structure and framework in place to ensure there is clear accountability and targets as well as a clear way for ideas to be supported and executed. All cases of bullying are looked into should they ever be raised - and this is something that is not tolerated at Muzz. We pride ourselves on teams working well together, helping each other out, with little politics and distractions. Our team is incredibly diverse - well over 50% female, and, despite your claim, has well over 50% Muslim staff - so we are unsure of where your data comes from. Any dismissal is based on underperformance, poor attitude, or poor execution. We have a high bar for all at Muzz, from engineering to marketing, and this is something that is incredibly important to us. Given how quickly we have grown, as soon as we realise someone is not suited, we make a clear decision. In many cases we work with the individual to improve performance before making a dismissal. We value our teams - with many of the team having now been at Muzz for many years, have grown in their roles, grown in responsibilities and now leading teams themselves.
1.0
24 Jan 2023
Recommend
CEO approval
Business outlook

Pros

It's a big company with lots of cash in the bank. They work at a big scale. Shahzad Younas is an excellent, driven, and charismatic CEO. They ensure you maintain a good work / life balance.

Cons

Egocentric / elitist culture. CTO (Pe*** Mc*******) is not technical whatsoever so not suited to the role. High staff turnover. Old, bad quality PHP codebase. Horrendous onboarding process. Team of introverts, dev meetings / catchups are lifeless. No passion to better the product from the developers, everyone is just fighting fires.

avatar
Muzz Response
3y
Thanks for your review - and sorry things didn't work out here. We've come on quite a journey, with the backend team under new leadership and the team itself nearly doubling in less than a year. We're making solid progress as we transition away from Go and rebuild our entire architecture as well as other greenfield projects well underway. Always painful at the beginning but in time the fruits of this work are becoming increasingly apparent.
4.0
7 Sept 2020

Work hard, play hard

Recommend
CEO approval
Business outlook

Pros

- Everyone is super friendly. Diverse office, everyone brings something different to the company. - Comments/Feedback/Constructive Criticism about anything and everything are encouraged, voices are heard and action is usually taken, or plans are put in place quickly to ensure the feedback has been taken onboard. Very important for a start-up as the company, and everyone within, are finding their feet and implementing new processes. - Collaboration and communication across the company is good, even between the Engineering and Marketing Teams. - CEO doesn’t have his own office, nor secludes himself from everyone - on the ground, with the rest of the employees and down to earth. - Social events are fun, even virtual ones during lockdown/WFH - The product itself is a rewarding product to be part of the making-of.

Cons

- Deadlines can be over-ambitious and can add extra pressure to development and QA. However, once concerns have been raised to Management about a tight-deadline, the deadline is often revised and changed based on comments made.

avatar
Muzz Response
5y
Thanks for your review. We need more real socials - virtual ones are never as good!
Viewing 1 - 3 of 49 Reviews

Glassdoor has 54 Muzz reviews submitted anonymously by Muzz employees. Read employee reviews and ratings on Glassdoor to decide if Muzz is right for you.