Disorganized and couldn't get me set up in the company - Customer Service Representative MyEyeDr. Employee Review

1.0
11 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Close to home and no evening hour required

Cons

Training was terrible, couldn't print the I9 form and threatened to terminate me because management couldn't get the pre hire paperwork together.

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MyEyeDr. Response
1y
Thank you for taking the time to share your feedback. It’s our goal to create a supportive and empowering workplace for all associates. We value your input and are here to listen if you’d like to discuss this further. I can be reached by email: meghan.byrd@myeyedr.com - thank you! -Meghan

Explore other reviews about MyEyeDr.

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work/life balance, supportive senior leadership, opportunities for growth, good compensation and benefits

Cons

There really aren’t any cons!

2.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The office environment was pleasant, and the stocked snacks and beverages were genuinely appreciated. A few colleagues were supportive and tried to help where they could. The company is expanding, which may appeal to individuals who enjoy rapid change and ambiguity.

Cons

The culture is still evolving, and expectations around “fit” can feel subjective rather than grounded in clear, consistent criteria. Priorities shift frequently, sometimes without enough context for employees to understand the reasoning or how to adjust their work accordingly. Communication from leadership varies by team, and it can be challenging to get clarity on decision‑making or long‑term direction. Feedback mechanisms are limited, and employees may struggle to understand how their performance or contributions are being evaluated.

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