Staff discount benefits overshadowed by low pay and poor management - PIC (Person In Charge) NEXT Employee Review

Refuse to pay real living wage considering £1bil profit. No opportunity for proper progression, instead endless series of online training considered ‘development’. PIC pay is not much more than the basic rate and does not fairly remunerate the responsibility. Shifts are cancelled or amended at the last minute with little to no notice. Overtime is non existent. Huge reliance on store profit but everyone just comes for the online orders. Thus constantly understaffed yet have to manage larger number of parcel collections.