Pros
Not much, paid vacation, no 401k anymore they stopped paying that too! Expensive insurance, like I said not much pro here!
Cons
Constant daily email threats, told daily to cut hours, skeleton crew only but still clean for inspections, make your delivery time and give great customer service at the same time. Have a training system we basically aren't able to use because training is no excuse to miss your labor and the hell you pay if you miss it is not worth it so you do the best you can and the new employee eventually learns the job. Cut the schedule to a min where you can barely make it then have home office, area managers and whom ever else make mystery calls during your peak period to see if you are following a phone script while you have other lines on hold, customers at the counter , food to make, cut, drivers to be cashed in or dispatched and you have 3 inside employees.... We can only do so much and they push us to take shortcuts or manipulate then punish us for doing what they force us to do, threaten to tell managers what schedule they will be working or that they will have to attend a training class weekly for missing labor. Don't forget to get customer surveys in as well... Provide them crappy service but expect them to rate you high and if not yep another punishment. Moral is at an all time low, employees hate it but the job market so bad they are forced to stay knowing they will never make more than minimum wage so they put forth no more effort than needed hence "you get what you pay for". When you think you are doing the job don't hold that thought cause they will find something.... Focus changes daily sometimes multi pull times during the day. Stores in dire need of repair, we work inside where the temp is 87 during the summer and the air never gets fixed. This company wastes so much money on stupid stuff, employees see it and can't believe what they spend $$ on instead of employees and the store.. This company is for the dogs but I think animal rights would protect the dogs better than how the humans here get treated. Sweat shop, slave labor, unappreciated, overworked! Some shifts only one person allowed on clock so use the restroom between calls and customers if u have time and meal break .... Not one, cram something in your mouth when you have a second.... Management stuff, there is none you are the employee, take the schedule home to work on it in your personal time squeeze in inventory, food ordering , hiring etc you will never have a day to manage the store you are the employee first manager when you have a second! Nothing you do will ever be enough they will find more, berating e mails from your boss, their boss and their boss it never ends and to the point I hate going to work, hate reading emails . Hate it all and looking to take my experience and dedication someplace where i am provided what I need to do my job andappreciated!