Poor Leadership and Unhealthy Work Environment - Account Payable Executive NSC Global Employee Review

1.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good exposure to international processes and global operations.

Cons

I worked in the Accounts Payable team and had a disappointing experience due to management practices. The biggest concern was the leadership style of the India-based Accounts Payable Manager. Many experienced employees left the team over the years, and there appeared to be a culture where employees felt uncomfortable raising concerns. Communication between team members and UK-based management was limited, making it difficult for issues to be escalated effectively. The team was frequently expected to work on weekends and Indian bank holidays to meet workload demands, which negatively affected work-life balance. Employees who challenged decisions or raised concerns often felt they were treated unfairly and placed under excessive performance scrutiny. Career growth was another concern. Employees were often given assurances regarding promotions and development opportunities that were not always fulfilled. This created frustration and reduced morale within the team. I believe UK management should pay closer attention to employee feedback from the India team, review management practices, and ensure that all employees have a safe channel to communicate concerns without fear of retaliation. Poor work-life balance, limited communication with senior management, lack of transparency in career progression, and concerns regarding team management.

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5.0
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3.0
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NSC Global Response
1mo
Thank you for taking the time to share your feedback. We recognise that communication and consistency across a global organisation can sometimes be challenging and we know there are areas where we need to improve. Over the last year, we’ve been investing in clearer internal communications, more regular leadership updates and improvements to employee engagement processes across teams and regions. We appreciate all feedback, both positive and constructive, as it helps us continue evolving as a business.
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