DEI Trojan Horse. Diversity here is for marketing purposes only - Senior Product Manager Nava Employee Review

1.0
15 Dec 2024
Recommend
CEO approval
Business outlook

Pros

The mission to make government services more effective is laudable.

Cons

NAVA builds software. As an African American with 30 years of experience in software development and degrees in engineering, and business (MBA), I felt my background as an engineer and consultant on numerous government contracts was an almost ideal match. However this was the most disappointing, hostile work environment I've experienced in my career. I faced both raw racism and ageism at Nava. Per Nava’s web site, you’ll notice the absence of African American product managers on the product team. As of the writing of this review, there are no African American men on this team in particular. This should have been a red flag that I ignored being too excited to join what I thought was a young vibrant organization. Nava is clever in cherry picking a few African American executives and they make sure they are front and center in their marketing materials, noting the percentage of African Americans, but in actuality this is less than 5 or so people. For an organization of 300 or so, founded by two men of Asian descent, 80% of their team leaders are white. This fact was on their website for their 2021 and 2022 demographic surveys, but has been removed recently because it skews so heavily white and continues to do so. At an all hands meeting in 2022 upon the surveys release, management acknowledged the ‘team leadership’ numbers were misaligned with their values and cited it as an area of concern. However they soon stopped using the ‘team leader’ metric in the most recent 2023 survey thus sweeping their concerns under the rug. Speaking bluntly, management at Nava clearly wants white faces in front of its clients. This desire is culture, intent, and design and something you’ll soon discover after joining. From the instant I joined the organization I was being observed by my fellow employees that I found out were reporting my activity directly to my manager who never observed my work on any occasion. My manager worked on a completely separate project totally unrelated to mine. She never attended a single meeting I held, nor observed any of my project activity whatsoever, but began interrogating my coworkers 30 days into my job regarding how I was doing. My manager would then take her gathered evidence and confront me with it every Friday afternoon during our ‘weeklys’ and I would spend sometimes two hours defending myself against the negative allegations of my coworkers. There was a clear concerted effort to mischaracterize and outright lie about my job performance after I noted that a white employee was incompetent and failed to complete crucial project activity in a high quality and timely manner. To the degree that the team on one occasion had to call an emergency last minute meeting to fix this coworkers presentation before a large team reorganization meeting so the company would not embarrass itself in front of subcontractors and the client. This same employee excluded me from over 20 meetings that would culminate in the very presentation I referenced and she was assigned to complete but failed to do so. Instead of involving me as the most experienced and educated member of the team, this coworker gave that duty to white employees with less than half my experience, no technical degrees, one of whom reported to me as my junior staff member. I won't go into the circumstances of my separation from the organization, but I will say I was replaced by a white male, approximately half my age, less than half my experience, who majored in history in college. There is one qualification at Nava that will assure your success. Simply stated, if you are young and white, you have no ceiling and no requirement to meet any bar for experience or education. I hate to be this blunt, but they state that they want to “keep it real” here on this review site, so there you are. I highly caution African American employees to take a critical look at this organization and ask questions that dive deeper into their own demographic numbers and the values they claim to espouse. Ask in particular why ‘team leader’ is no longer a part of their yearly demographic survey. A company that wants to be ‘majority minority by 2025’ per their website is the type of virtual signaling and deception that warrants close scrutiny.

Explore other reviews about Nava

5.0
12 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Nava is invested in their people and operate with a clear direction in the uncertain landscape of government contracting.

Cons

The whole contracting industry is subject to the whims of individual administrations.

2.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The company offers a competitive salary and strong benefits package, Flexible work arrangements, including remote and hybrid options, along with occasional travel opportunities that add variety to the role. Colleagues are intelligent, thoughtful, and genuinely committed to making a difference. There is a clear, shared sense of purpose around supporting individuals who rely on government assistance programs, particularly within the public health space, which lends the work a strong mission-driven foundation.

Cons

The organization struggles with fundamental operational and leadership challenges. Direct management was inconsistent and lacked the clarity, guidance, and accountability expected at this level, making it difficult to succeed and grow in the role. More broadly, there is a noticeable absence of accountability across teams, often resulting in confusion about ownership and responsibilities. Communication practices are another significant issue. An overreliance on Slack created a highly fragmented and overstimulating work environment, where critical work was buried in constant notifications and excessive back-and-forth. This was compounded by an overabundance of company-wide huddles, many of which disrupted day-to-day productivity without delivering clear value. The organization often felt structurally undefined. Roles and responsibilities weren't always clearly communicated, leaving employees frequently unclear on who has been hired or what their function is. There were several moments where I would attempt to reach out to someone via email or Slack just to find out that their access is activated and they no longer work for the company. No announcement, nothing, just awkard moments of realizing that a coworker no longer works at the company. High turnover further destabilized team cohesion. Leadership also appears to lack strategic clarity at times, particularly when it comes to differences of opinions, and establishing clear event goals and objectives, leading to inefficiencies and last-minute pivots. Cross-team collaboration, while encouraged, often resulted in misalignment and duplicated efforts rather than streamlined outcomes. Some assigned tasks felt redundant and lacked meaningful opportunities for growth or skill development. Additionally, it was difficult to schedule time with colleagues, which slowed progress and created bottlenecks on critical tasks and projects. Onboarding and role clarity are particularly weak points—receiving a formal job description more than eight months into the role reflects a broader pattern of disorganization. Overall, the company operates in a reactive mode, often “building" the plane while flying it,” which contributes to an unsustainable and at times chaotic work environment.

7
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