Pros
- Company is mission-focused. The idea of bringing modern technology to government and improving the social safety net for millions of people is appealing. - Work with thoughtful people who deeply care about building a diverse, inclusive team and making a positive social impact. - Nice work-from-home policy as long as you communicate and get work done.
Cons
- The day-to-day is slow and frustrating. The company has very limited decision-making on some projects, and it can be a long wait and back-and-forth to get decisions from the government stakeholders who are the real decision-makers. Decisions and priorities can change without warning, resulting in wasted time/work and lots of context-switching. - Poor work-life balance; recurring early morning meetings or late-night/Friday night code deploys were common. The company tries to encourage sustainable hours, but this is in practice impossible to meet externally imposed deadlines. Generally high-stress environment with severe risk of burnout. - The leadership team lacks requisite experience for navigating complex government relationships and processes. Employees don't always receive important information that directly affects them, or the information turns out to be incorrect. Not sure what's naivete versus willful ignorance, but left me feeling like I couldn't trust what leadership was saying.
