Great place to work - Customer Resolution Specialist Navient Employee Review

5.0
8 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Benefits, Commission, Coworkers, Management, Training

Cons

Scripted, robotic, overtime, work weekends, angry customers

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Navient Response
5y
Thank you for your review. We are happy to hear you enjoyed your time working at Navient and hope your experience here has helped propel your career forward. If you would like to confidentially share more feedback, please email us at publicrelations@navient.com and we will connect you to an HR team member.

Explore other reviews about Navient

5.0
3 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance and hybrid

Cons

Restructure of organization and services

4.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy work Liked coworkers Good cafeteria

Cons

Very low pay Long hours

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