good for temp work - Call Center Representative Navient Employee Review

4.0
9 Sept 2021
Recommend
CEO approval
Business outlook

Pros

managers care, good equipment, great software

Cons

managment is very disorganized when it comes to training, training took 2 weeks longer because the DOL their contractor was taking longer to pass on their training for their job. literally everday for 2 weeks we would train on how to answer appropietaly .. it got old pretty fast

Explore other reviews about Navient

5.0
3 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance and hybrid

Cons

Restructure of organization and services

4.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy work Liked coworkers Good cafeteria

Cons

Very low pay Long hours

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