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      Navient

      Engaged employer

      Navient reviews

      It’s okay - Customer Service Representative Navient Employee Review

      3.0
      6 Nov 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits average call volume

      Cons

      Watch those call times they don’t play !

      Explore other reviews about Navient

      5.0
      3 Jul 2025
      Internal auditor
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance and hybrid

      Cons

      Restructure of organization and services

      4.0
      24 May 2026
      Financial analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy work Liked coworkers Good cafeteria

      Cons

      Very low pay Long hours

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