Navient Customer Service Representative reviews

2.7

27% would recommend to a friend

(94 total reviews)

David (Dave) L. Yowan

41% approve of CEO

23% positive business outlook

Customer Service Representative employees have rated Navient with 2.7 out of 5 stars, based on 94 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. Navient is rated 27% below average by Customer Service Representative professionals compared to other employers within the Finance industry (3.7 stars).

Reviews by job title

94 reviews
1.0
7 Mar 2025
Recommend
CEO approval
Business outlook

Pros

this company has bad management, and they are not honest to their employees. Remote work is the only pros.

Cons

this company has bad management, and they are not honest to their employees.

Viewing 1 - 3 of 94 Reviews

Glassdoor has 840 Navient reviews submitted anonymously by Navient employees. Read employee reviews and ratings on Glassdoor to decide if Navient is right for you.