Don’t waste your time - Customer Service Representative Navient Employee Review

2.0
2 Apr 2024
Recommend
CEO approval
Business outlook

Pros

What is the best part of working at the company? There is no best part the company is unprofessional What is the most stressful part about working at the company? Schedule changes without notice, being hired to work full time and getting hours cut and getting put on LWOP for an entire month What is the work environment and culture like at the company? Remote, not very communication from superiors in the workplace What is a typical day like for you at the company? Being asked to leave early because they hired to many people and the call flow is slow. Being unappreciated and treated unfairly

Cons

Being asked to leave early because they hired to many people and the call flow is slow. Being unappreciated and treated unfairly

Explore other reviews about Navient

5.0
3 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance and hybrid

Cons

Restructure of organization and services

4.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy work Liked coworkers Good cafeteria

Cons

Very low pay Long hours

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