Not the place for experienced people - Director Nespresso Employee Review

2.0
17 May 2016
Recommend
CEO approval
Business outlook

Pros

Strong brand growth. Free product allotments. Fairly good salary and time off.

Cons

Manage through fear and nothing positive. Internally focused with no concern or value for the outside world or industry standard practices. While Nestle USA seems to be ahead, Nespresso has no technology to speak of. What little HQ touches seems to break. The US President cares mostly about Colombian farmers, sustainability, recycling, safety, and global issues. While these are all admirable what about Nespresso USA and its employees? HR can not be trusted. Don't waste your time if you have any outside knowledge.

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Nespresso Response
9y
Hello, At Nespresso, Coffee is at the heart everything we do and defines our Brand journey. I will take your comments about caring for the farmers, sustainability, recycling, global issues and safety as a compliment. These topics are our top priorities. Additionally, the strong focus on safety that you refer to also demonstrates our commitment to the wellbeing and safety of all employees. As such, we are aligned with Nestlé’s commitment to Creating Shared Value and thus, acknowledge that people are our greatest asset. We respond to a rapidly changing world and highly competitive employment market by providing training and education for our employees. To answer your remark on promotion, currently YTD 58% of the open jobs for all salaried positions including Boutiques management are filled with internal employees. We value all employees and we follow specific guidelines to assess our employees’ skills and promote internal talent whenever an internal profile matches a job opening. If you have more specifics you want us to look into, please contact me or our confidential employee help-line at 888-424-2409. Thank you. Guillaume Le Cunff President @ Nespresso USA

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