Nespresso Reviews | Glassdoor.co.uk

Nespresso Reviews

Updated 20 Feb 2020

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3.5
64%
Recommend to a Friend
64%
Approve of CEO
Nespresso CEO Jean-Marc Duvoisin
Jean-Marc Duvoisin
214 Ratings
Pros
  • "Free coffee machine when employed,(in 94 reviews)

  • "good pay for what you are doing(in 34 reviews)

Cons
  • "No work life balance- part timers are expected to work every single weekend(in 27 reviews)

  • "The upper management doesn’t really get involved with retail stores(in 14 reviews)

More Pros and Cons
  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Nespresso full-time for more than 3 years

    Pros

    Good pay Good benefits Good people Look after they people

    Cons

    None work hard and play hard

    Nespresso2020-01-05
  2. "Luxury company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Boutique Coffee Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nespresso full-time for less than a year

    Pros

    Free coffee machine when employed, free coffee allowance each month and friendly colleagues.

    Cons

    Very driven by KPIs and targets.

    Nespresso2020-02-17
  3. "Okay..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Coffee Specialist 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Nespresso full-time for more than a year

    Pros

    Good wage, good benefits, good policies

    Cons

    Long hours, no progression unless you relocate to head office

    Nespresso2020-02-03
  4. "Nespresso"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BTQ Manager 

    I worked at Nespresso full-time

    Pros

    Coffee allowance and some good work colleagues

    Cons

    structure is stretched and cost cutting is a culture due to badly planned expansion

    Continue reading
    Nespresso2020-01-09
  5. "Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coffee Specialist 

    I have been working at Nespresso part-time for less than a year

    Pros

    Good salary friendly colleagues not too busy

    Cons

    Only one hour break time

    Nespresso2019-11-21
  6. "Great environment to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coffee Specialist in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Nespresso part-time for less than a year

    Pros

    Friendly, teach you everything you have to know

    Cons

    No sick pay before 3 months

    Continue reading
    Nespresso2019-11-13
  7. "Good place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Nespresso full-time

    Pros

    Free coffee and monthly allowance

    Cons

    Shift work is not ideal

    Nespresso2019-10-25
  8. "Nespresso"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coffee Specialist in York, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Nespresso full-time for more than 3 years

    Pros

    Location location location coffee coffee

    Cons

    Robots ,call centre ,team leaders

    Nespresso2019-11-08
  9. "Overall good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Nespresso full-time for more than 3 years

    Pros

    Good salary and benefits. If in a good location, opportunity to grow

    Cons

    Staff are often stretch to the limit, if not willing to move, may not have grown opportunities

    Nespresso2019-10-01
  10. "High Staff Turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Coffee Specialist 

    I have been working at Nespresso full-time for more than 3 years

    Pros

    Coffee allowance Decent salary Good staff discounts

    Cons

    Expected to work as Manager without getting paid No formal training given and always left in deep water to self learn things Understaff and expected to open or close alone Health and Safety procedures not followed Not much salary difference between coffee specialist and senior coffee specialist but responsibilities are as high as manager's responsibilities No appreciation or pay raise No development by managers or real progression

    Continue reading
    Nespresso2019-10-12

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