2.0
24 May 2016
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
Excellent product with a sterling customer service reputation. Good benefits.
Cons
Short-sighted upper management ideals. All indications point to the corporate desire to be a luxury, boutique brand, yet machines are available at Target, Kohls and Costco in addition to all major mall stores (Macy's, Bloomingdale's, Sur La Table and Williams-Sonoma. Very few experience store managers and turn-over is extremely high amongst managers and assistant mangers. Very little corporate support to stores.