Very good and getting better. - Anonymous employee Nespresso Employee Review

4.0
15 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong brand identity within the Nestle organization. Entrepreneurial environment rewarding independent operators and self-motivated individuals. Culturally diverse with a strong European influence. Opportunities to grow within and beyond the operating company.

Cons

Despite its relative size policies, procedures, and processes alternate between start-up and global in maturity. Technology consistently hinders performance despite best intentions.

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Nespresso Response
7y
Hello, Thank you for your positive feedback. It’s great to read that you have had good exposure to Nespresso USA’s strong brand identity, entrepreneurial environment, employee recognition programs, cultural diversity, and career opportunities. I’m always interested in hearing new ideas so I’d like to invite you to contact me directly to discuss your additional feedback as we continue to offer leadership engagement opportunities in-person and online. Our new Workplace internal social media platform offers new ways for us to engage across our market, and we’re in the process of implementing new technologies to broaden our connections even further. I hope to hear to from you to discuss improvements together. Thanks a lot, Guillaume Le Cunff President & CEO, Nespresso USA  

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5.0
5 Jun 2026
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CEO approval
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Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
25 Jun 2026
Recommend
CEO approval
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Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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Nespresso Response
21h
Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We also take note of your comments regarding your overall experience in the role. We understand that customer-facing positions can come with unique challenges, and we continuously strive to support our teams and create an engaging and positive workplace. Your feedback is valuable as we continue to improve the employee experience. We wish you all the best in your future endeavors. Thank you.
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