Not bad! - Anonymous employee Nespresso Employee Review

4.0
28 Jun 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are okay and you get employee perks if you are based out of NYC office

Cons

Outdated software lot of manual work. Lack of open communication.

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Nespresso Response
3y
Dear Current Employee, Thank you for taking the time to leave a review on your positive experience working with Nespresso! We take pride in our compensation and benefits package which includes excellent perks, like free coffee and machines, as well as bonuses for eligible roles. This is true – not only for the New York office, but for our team across the country! To your point on our systems, we are constantly working to improve our technology across our global network, including our POS system. I would like to better understand your point on open communication. Our monthly townhall calls are a great way to stay connected and engaged and always include a Q&A which helps to promote transparency and open communication from the leadership team. Please don’t hesitate to reach out if you ever have ideas on ways in which we can improve on this or any other topics. Sincerely, Alfonso Gonzalez CEO, Nespresso North America

Explore other reviews about Nespresso

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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Nespresso Response
11h
Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We also take note of your comments regarding your overall experience in the role. We understand that customer-facing positions can come with unique challenges, and we continuously strive to support our teams and create an engaging and positive workplace. Your feedback is valuable as we continue to improve the employee experience. We wish you all the best in your future endeavors. Thank you.
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