If you value your mental health, avoid Owner Services - Account Manager NetJets Employee Review

2.0
14 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Getting to build relationships with extremely high profile people, ferry flight program, if you’re ever able to get on one. 401k match is great if you can afford to contribute. Business trips are fun. Fully paid insurance. Security genuinely cares about keeping employees safe.

Cons

Incompetent management Team members get away with being absolutely terrible at their job with no repercussions Bonuses are structured in a way that it’s impossible to get 100% of what’s actually available/promised during your interviews Low pay for the insane amount of stress this job causes; many coworkers would cry on a regular basis Not providing pay that aligns with high cost of living areas, which is ridiculous considering their parent company is Berkshire Hathaway that literally has billions in revenue No boundaries between management and their team members Parking is a nightmare due to construction Inconsistent and irregular work hours as late as 11pm, required to work some weekends The HR representative who led my exit interview had her jaw on the floor after I outlined everything I experienced during my tenure. Senior management was aware of all of it and did nothing.

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NetJets Response
11mo
Thank you for taking time to share your concerns. At NetJets, we aim to provide a respectful and accountable workplace. Your feedback is valuable to the success of our business.

Explore other reviews about NetJets

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive work environment with great company

Cons

No work from home ability

1
2.0
7 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They pay 100% of your premiums for benefits. This is how they retain a lot of employees because the base knows that they can get paid better salary elsewhere, but not a lot of places at this size will offer that. As long as the richest of the rich people want to fly private, this business is going nowhere so there's a lot of job stability for people who keep their head down and only offer up ideas their senior leaders can present as their own.

Cons

Office politics, drama, "traditional" ways of thinking (enjoy those 2 days at home while you can!) - all this can be your's for a mid (if you're lucky) to low end of the market range salary & you'll need to work as hard as you can for a Meets Expectations and a 3% increase (that by the way, you should be honored to receive). It was sad to see that there were great people in these walls at all levels, but many of the Director/VP level individuals who have convinced themselves they are peers to the clients that NetJets serves because they get an opportunity to shake their hands once a quarter was a major disappointment. It was especially disappointing to see how women in leadership capacities were condescending about other women who were trying to advance their careers and stand up for themselves in a male-dominated industry.

1
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