It's nice to see a software company do things right - Sr Customer Success Manager Nexthink Employee Review

5.0
10 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Nexthink does what many software companies aim to do when it comes to bringing in the best people to make the best teams in an environment that fosters success. Every conversation is about value and ROI rather than the product breaking and putting out fires like I've seen at countless other orgs. The CEO is a visionary and humble and it's reflected in the people who are on the leadership team that there is a top down supportive environment. I've seen a few people move teams with the support of their manager for a great growth opportunity while being here.

Cons

A lot of different softwares used for training and working together, I wish we would leverage our own software to help us learn and use them all correctly

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Nexthink Response
1y
Thank you for your thoughtful and detailed feedback — we're really glad to hear that you're having a positive experience at Nexthink. It’s great to see that our focus on building strong, value-driven teams and a supportive, top-down culture is making a difference. We’re especially happy that you've seen opportunities for internal mobility and growth — that’s exactly the kind of environment we aim to foster. Your feedback about the number of tools used during onboarding is very helpful. We completely agree that Nexthink Adopt can play a greater role in simplifying and enhancing that experience, and we’re already looking into ways to consolidate and streamline our internal platforms. Thank you again for your contribution and for helping us continue to improve.

Explore other reviews about Nexthink

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Earning potential is strong, culture is great, and team is great.

Cons

I don't have any downsides to report.

1
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Nexthink Response
4mo
Hi! Thank you for your kind words and taking time to share your experience with us. We are happy to hear that you enjoyed the environment and the team and would like to thank you for the contributions you made during your time!
5.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The onboarding process was top notch. Many resources available to help with getting acclimated to the company and offerings.

Cons

Lots to learn regarding the intricacies of the product.

1
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Nexthink Response
4mo
Thank you for joining Nexthink and sharing your first impressions with us. We’re thrilled to hear our onboarding approach and support resources have helped you settle in and get to know the company. We know our product has a lot of depth, and that learning all the details can take time — that’s why we’re continuously refining training materials, mentoring opportunities, and knowledge‑sharing sessions to make that journey smoother. Your perspective helps us ensure new colleagues feel confident and supported every step of the way, so please keep the ideas coming and have a great 2026!
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