Frustratingly bad leadership - Manager Nominet Employee Review
- 1.01 Feb 2020ManagerCurrent Employee, more than 1 year
Pros
Very capable people, Good benefits and work life balance.
Cons
Clueless executive leadership team who actually have very little experience running a technology company. Company has no direction, constantly changing strategy which frustrates employees. Decision making is so complex and often involves execs who have absolutely no clue and add no value to the decision making process. Back stabbing, politically charged environment which is ridiculous for a 260 person company.
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Nominet Response4yIt’s not often that I respond to Glassdoor as we haven’t used or participated in the platform much, but these comments are too acerbic to ignore. Recently we’ve changed our focus, stopped doing some things and dialing up what we do in other areas; this has meant changes for some and exciting new opportunities for others. Our growth and investment in the business overall means we are recruiting for a number of open roles. I really want to create a culture that's collaborative, ambitious and fun. At Nominet, we value people who can roll up their sleeves and deliver. Where we need to adapt to the market dynamics, we hope people can be flexible to adjust to changing circumstances. I fully understand that everyone will not agree with every decision taken, but as a dynamic business we are prepared to change tack when needed. Nominet connects people, businesses and governments to an internet that we help make more inclusive and secure. We aim to have a positive impact on society by improving the lives of over 1 million young people a year through our social technology initiatives, while also reducing our environmental impact. That’s awesome! And I’m very proud of the people here at Nominet that make that a reality. I have faith in my leadership team, the board and everyone here, which is why we’ve grown the business by 50% since 2016 and enjoy high employee engagement levels.
Other Employee Reviews
- 3.019 Oct 2021Anonymous EmployeeFormer Employee, more than 1 year
Pros
There has been a lot of positive changes in culture.
Cons
Upper management is confused on the direction of the company and lack proper understanding of how, and why, they should sell cyber security products. Also HR is the worst.
6 - 2.019 Feb 2023Anonymous EmployeeCurrent Employee
Pros
Good people within the organisation willing to do everything they can to better the business. Competitive salaries and benefits.
Cons
Senior leadership is failing the business in a big way. This recent blind sided announcement of compulsory 20% presentism (because without any reasoning to the contrary, this is exactly what it is) is just the latest example. The reason for this new policy? To improve "Culture".. No details of what this culture should be or where it is falling down under the current policies were provided. The leadership team, seem to have forgotten that culture is determined by behaviour regardless of being remote/hybrid or in person and it is developed and nurtured by living that culture from the top down and setting an example to be followed. The only example currently being set is one of lacking respect for staff. The issue most staff have with this recent announcement is not the instruction itself, but the way in which it was delivered. The leadership team persisted in claiming that staff were simply confused by hybrid policy and that nothing was actually any different and the staff themselves must simply have misunderstood. The trouble with this approach is that it is a total lie. Staff have been recruited over the last 2 years with very explicit messaging around the expectations of attending the office. As a result, Nominet was able to attract a higher calibre of employee from further afield. The issue? They were all sold a job based on a remote footing (and yes, the word remote was used by managers and HR alike). Now they are being told they must attend the office 1 day a week regardless of how far away they live. The concession is that they are allowed to do it in bulk monthly and stay away from home and families in a premier inn for a week. One of the values Nominet champions is integrity, I have not seen any examples of that from our leaders during this process. Suggesting "we are all in this together" while they and their 6 figure salaries are unaffected by this cost of living crisis is incredibly tone deaf. Then to send an all company email that in states people need to treat others with respect in their dealings while showing no respect themselves to those employees that have just had their world turned upside down and told to get on with it. This announcement was dropped on us all out of the blue and to expect people to not have an emotional reaction is simply delusional. Respect goes both ways, I think the leadership team should stop and consider that before pushing blindly forward with an incredibly ill conceived policy while ignoring all opposition, reasonable or otherwise. As employees we are effected by the plight of our colleagues, and so even those staff that can meet this new arbitrary measure (while most are already doing so), it is there to see how dramatically this has effected those staff that do not have such an easy option. I wish I could say this was the only thing wrong with the leadership team, however, it is simply the latest example. Projects are badly handled due to indecisive leaders and lack of clear guidance and direction. Incompetence is ignored while hard work is taken for granted. If Nominet wants to continue its great work in public benefit, it seriously needs to start looking inwardly and getting serious about it's shortcomings. It will never get on track while be stagger from one priority to another, putting any deemed too big to tackle on the backburner.
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