not worth of your time - Customer Service Representative Notino Employee Review

Notino is an impressive e-commerce company with strong international reach and huge marketing scale. You get exposure to advanced marketing, large budgets, and highly skilled specialists. Many teams are full of smart, motivated people who genuinely care about results and collaboration. Great place to learn fast and work on impactful projects across multiple markets.

Frequent organizational changes and shifting priorities make long-term planning difficult. Some strategic decisions are made very quickly and communicated late, which creates unnecessary pressure and firefighting. The company grows fast, but processes and stability sometimes lag behind. Leadership alignment across departments can be inconsistent.

Flexible part-time working hours, suitable for students Opportunity to use English on a daily basis with international customers Good onboarding and clear processes for customer service tasks Friendly team environment and supportive colleagues Useful experience in customer communication, problem-solving, and order handling

Repetitive tasks during peak periods Work can be stressful during high-volume seasons Limited space for creativity or decision-making in a junior/part-time role Performance metrics and targets can add pressure