4.0
21 Jan 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Flexible part-time working hours, suitable for students Opportunity to use English on a daily basis with international customers Good onboarding and clear processes for customer service tasks Friendly team environment and supportive colleagues Useful experience in customer communication, problem-solving, and order handling
Cons
Repetitive tasks during peak periods Work can be stressful during high-volume seasons Limited space for creativity or decision-making in a junior/part-time role Performance metrics and targets can add pressure