Misleading and full of half truths. - Account Manager OLN Employee Review

Dear Reviewer, It seems you’ve invested a lot of time into writing multiple reviews about our company; and I can only wish for both of our sakes that we could have discussed these items together in person at the outset. None of these issues were raised to me during your employment, and it’s upsetting to hear that you left on bad terms. You know that I take tremendous pride in my team and what we do. You know that I love what I do and that I’m passionate about providing opportunity to others. It’s hard for me to understand why you’ve made such an active effort to disparage my business. I can only hope that it’s simply because you were employed for too short of a time to gain a full understanding of any particular nuance of our firm. To address your points now: #1 Regarding pay: Our website and all of our job ads explain the pay structures offered at our firm. Further, if during the interview process an applicant ever seeks clarification about compensation, we ensure that all details are discussed before their employment begins. Thirdly, this is in the new-hire paperwork that every employee signs on their first day of employment. Transparency about pay is extremely important to us -- and I personally take an active interest in making sure things such as this are clear. I can’t help but to wonder how (or why) you completed a 3 round interview process, accepted a position at our firm, and filled out/signed the new-hire paperwork - all without a full understanding of how you would be paid. #2 Regarding the second interview (job shadow): Here, I will refer you to the response I’ve already written to you on another review you wrote. It is our opinion that the most transparent way to convey a position is to do a job shadow. Most people appreciate the opportunity to see a position first-hand before making such a big decision in their lives. Again though, I am having trouble understanding why you accepted our job offer (after we took you on a full day job shadow) if you had such a negative experience. I am normally very accepting of feedback from my staff, but I can’t help but question whether these reviews are strictly defamatory, rather than of a helpful nature. #3 Regarding paying you to attend your interview: No companies pay people to interview with them. It will be helpful to you in your current/future job search not to expect payment for a job interview. #4 I can assure you that we do not require that our employees buy lunch for each other. (But P.S. if anyone ever decides to bring me food then that is awesome!) #5 Regarding benefits: Your assertions are incorrect. To reiterate what I’ve written in my previous response to you, health benefits are NOT linked to sales production, whatsoever. #6 Pyramid schemes are highly illegal business practices. Perhaps you were searching for another term. #7 There is nothing ridiculous, as you say, about telling our management trainees that they have the opportunity to run branch offices. I have personally promoted 15 individuals into such positions. Each person has achieved this promotion within 18-24 months of joining my firm. Since you were not employed by my company for very long at all, perhaps you didn’t have all of the facts. Again, I truly hate to leave things on bad terms with anyone that I’ve worked with. I hate writing responses like this that seem acerbic in nature. It is, however, important to protect the reputation of my company, particularly when someone makes false accusations in a public manner. Perhaps in addition to our written communications we could take the time to sit down together and talk. I would welcome the opportunity to mend this fence with you and 'right' whatever 'wrongs' you have experienced. I hope you will accept this offer. Regards, President/Eli