Pros
Field mechanics are incredible, they are the only thing holding this company up. Commission was nice, but only paid out when the job was finished and invoices paid... You can imagine how long this would take with slow install times and clients refusing to pay overpriced amounts for rushed work.
Cons
Supervisors between departments clash. Maintenance focuses on retaining customers. Open Order focuses on meeting sales targets, effectively deterring contract clients. Company easy too focused on profits. Overly inflated prices so the company maintains margin and makes a large profit off even the smallest job. Corporate culture was being revamped during my time. Tried to demonstrate this new culture with clients only to be shut down by senior management who's focus is just on making money. A real lack of unity between the office and field. Field technicians are kept in the dark about a lot going on. Including when they're going to be laid off. Closed several mod projects that previous account managers couldn't. Total value of projects was over $9M. Wasn't good enough for them. Was sent an email meeting invite end of day, next morning I'm terminated with the excuse that the company is restructuring. You will work 24/7. Sick? You have a laptop so work from home. Driving and need to respond? Who cares, pull over and get on your laptop. Think you'll be able to sleep? Forget it, you'll be kept awake with anxiety knowing tomorrow you'll need to make up another excuse to cover for your company.