Flexible work options overshadowed by chaotic environment - Anonymous employee Octave Employee Review

The day to day is chaotic with very little structure and it does not improve over time. The workload is heavy and expectations continue to grow, but the environment does not support employees who try to communicate openly. Leadership presents itself as approachable but the reality does not match. When concerns are raised, the response is not constructive and employees can quickly find themselves in uncomfortable situations simply for speaking up. It creates a culture where people feel they have to stay quiet to stay safe, and that is not a healthy place to work. Hard work goes largely unrecognized here. You can consistently give your best and still walk away from review season feeling like it meant nothing. The compensation reflects that same lack of appreciation. For a company operating in the mental health space, there is a significant disconnect between what is promoted outward and what employees actually experience.