Horrible, Horrible, Horrible - Sales Assisstant/Keyholder Oliver Bonas Employee Review

1.0
14 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Met some lifelong friends and built a second family here! Staff discount was good. Fairly accommodating to schedules. Set Shift Patterns

Cons

Traumatizing in regards to security and safety. Countless assaults by members of the public on staff members. Zero support from Head Office and HR. Consistent accusations that staff members were lying about theft and incidents. Called out to the store numerous times (regularly) at 3am and expected to wait patiently outside for the police to arrive. Staff members were punished for raising issues about diversity and inclusion. Despite their ostensible commitment to ethics and equality, ask for further representation of ethnicity, neurodiversity etc and they jumped to the defensive. You will be blacklisted from further progression in the company. No opportunity for progression. Irish store is cut off from any support from Head Office. Consistent visits from UK managers with zero idea of cultural differences. These managers sought to reinvent and change long-standing processes during the one or two weeks that they covered the store. Physically taxing. Injuries were a common occurrence and staff members with chronic back/leg injuries were expected to carry 60-100 boxes through the store during a opening hours and even a Christmas Saturday at midday. Health and safety issues everywhere. Countless occurrences of sales assistants found crying due to physical stress of deliveries or mental pressure from the workload delegated by Upper Management. Change is unattainable. Desperate pleas via emails and phone calls, correspondence with HR, discussions with various store managers across the company; all yielded NOTHING but shame and condescension.

avatar
Oliver Bonas Response
1y
Thank you for taking the time to share your feedback. The wellbeing and safety of our teams is, and has always been, of the utmost importance to us, and we have implemented a number of measures to address the concerns raised. Regarding pay, we regularly review and benchmark our salaries across the business to ensure that our rates are competitive and reflective of the roles and responsibilities. We are sorry to read that your experience hasn’t been inline with our expectations, should you wish to discuss any of your concerns in more detail, please do contact our People team at people@oliverbonas.com

Explore other reviews about Oliver Bonas

5.0
23 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Friends, professional and highly supportive

Cons

Work is complex and can be demanding

1
5.0
20 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Ethnic groups and learn from the given statement of account very seriously and

Cons

This is a sales consultant on the same time as a first person view

1
avatar
Oliver Bonas Response
3y
Thanks so much for your review. We're pleased to see you have given your time with Oliver Bonas such a positive rating. If you have any further feedback you would like to share, then please reach out to our People Team at people@oliverbonas.com
See reviews by: Helpful|Rating|Date|All