Wage - I do feel slightly underpaid for the work we do, especially having to do it mostly on our own. A lot of the money seems to be dumped into their travelers and while it is important, I do feel like techs working fulltime at a single site should be valued a bit more for holding down the fort at the sites and providing constant support and fostering a good relationship with their site.
Product - Product is still a bit faulty so a lot of days are spent troubleshooting often