28 Feb 2016
Anonymous employee
OneE Group Response
10yThank you for providing us with an employer review. We really appreciate that you have taken the time out to share your experiences of working for OneE and more importantly that your experience was positive!
In relation to your advice to management, it is imperative that we work to defined processes across our business to ensure that we are continuously working in the most efficient way. This allows us to provide quality service to our clients and professional advisers in a timely manner. That said, we always build fluidity into our processes to ensure that we can deal with surges in demand for our offerings around key deadlines such as the end of the tax year and bespoke scenarios.
We are currently working to attain the ISO9001 accreditation, a respected, internationally recognised mark of quality. We are dedicated to ensuring that our processes are designed to provide our clients and professional advisers with a gold standard, quality service every time they work with us. We are also committed to continuously refining our processes to ensure they are efficient, fluid and meet our clients and professional advisers ever changing needs.
As standard, we work closely with our employees to put in place a career path which focuses on their core skills and strengths. By providing our employees with this bespoke career plan, they are clear on the part they play in the wider business and how they can directly help to achieve the company-wide objectives.