OSV Derry - Consultant OneSource Virtual Employee Review

1.0
3 Jun 2017
Recommend
CEO approval
Business outlook

Pros

Office located in city centre, purpose built spacious office, decent benefits package.

Cons

OSV setup in Derry seems to lack any preparation or forward planning, all seems to be conducted on the fly. Poor local management & HR departments that seems to lack basic communication and people skills. Bonus set up is a joke, looks attractive on paper but is set up in such a way its impossible to achieve. Performance management is grossly unfair, doing all work on time to high standard will result in a low score. Company wide communication is the worst i have ever seen, news drips out through gossip and rumour, with often no official communication announcements.

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OneSource Virtual Response
8y
Thank you for the review. I am thrilled to hear that you enjoyed the city centre working location, the spacious working facility and excellent benefits. I appreciate your input and suggestions for improvement at our Derry location. I’d like to address some of your observations and suggestions. I would agree with you that there was some lack of preparation in the setup for the Derry office. We have worked hard over that past year to ensure that the EMEA region and particularly the Derry service centre is properly structured and managed. We have gained input from the entire team and have built a clear strategic plan for the region which contains specific strategic and tactical goals. Derry is a key part of our ongoing business strategy as an organisation and will be effectively supported to ensure that we are successful in the execution of our goals. One of the key initiatives for us going forward is to provide clear and consistent communication to the entire team to allow full transparency into the progression of our strategic objectives. We have also set up a two way communication structure to allow for team member input and response to that input. We are also diligently working on a strategy for clear goal setting and performance to proactively manage talent/career progression. I appreciate your perspective and welcome continued input.

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