Happy to be a part of Onit! - Anonymous employee Onit Employee Review

I’ve been with Onit a little over a year now, and overall it’s been a really positive experience. My role is challenging in the right ways. There’s a lot of opportunity to think critically, solve problems, and build things that have impact, which keeps the work interesting. I’ve also felt supported by my leadership. They trust their team and are open to new ideas, which makes a big difference for someone in my role. For a primarily remote and global organization, I appreciate the effort being made to create connection across teams. It’s not always easy to do remotely, but there are thoughtful opportunities for us to engage and collaborate beyond just the day-to-day work should we choose to participate. Another thing I value is the transparency around where Onit is going. There’s clearly been a lot of work put into employee communication, so we understand the direction of the business and how their work fits into it.

No company is perfect, but in my first year+ at Onit I’ve found it to be a place where the work is meaningful, leadership is accessible, and there’s genuine effort being made to build a strong culture.

Base salary is decent, I suppose.

If you want a front-row seat to organizational dysfunction, misalignment, and chronic underperformance disguised as “hypergrowth,” Onit is the place. This company has all the ingredients for success — a real market, real customers, real demand — and somehow manages to trip over itself at every possible turn. Leadership talks endlessly about AI, innovation, and “category leadership,” but execution is consistently sloppy, reactive, and disconnected from reality on the ground. Sales is treated like a dumping ground for every internal failure: Broken processes? Sales problem. Weak product positioning? Sales problem. Incoherent marketing? Sales problem. Overpromised roadmap? Sales problem. Implementation disasters? Sales problem. Meanwhile, RevOps, Marketing, Product, and Leadership operate in their own silos with zero accountability and minimal urgency. Everything is a fire drill. Nothing is actually fixed. The go-to-market motion changes every quarter, comp plans are constantly reworked, territories are a mess, and strategy is rewritten whenever the last one fails — which is often. Forecasting is fantasy. Enablement is mostly theater. Tools are half-implemented. Data is unreliable. CRM hygiene is a joke. And despite all of that, leadership still somehow finds time to blame individual contributors when deals slip or pipelines stall — as if the revolving door of AEs isn’t a symptom of a deeper problem. Morale is low. Burnout is high. Institutional knowledge walks out the door every month and no one asks why. If you enjoy: Rebuilding the plane while flying it Selling around your own company Explaining away product gaps & strategy to skeptical buyers Getting whiplash from product/strategy pivots Watching strong performers quietly disappear …then Onit will be a perfect fit. For everyone else: there are far better places to build a career.