Poor employee and customer value leads to dissatisfaction - Technical Support Engineer OpenText Employee Review

2.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I no longer work there.

Cons

They do not value their employees. I was told to never take more than a week off at a time, or it was proof you were not needed. They do not value their customers. Channels created to allow customer feedback to management were shutdown because management did not want to have to deal with customers upset about product issues caused by their cost cutting.

Explore other reviews about OpenText

5.0
5 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

4.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Great flexibility if you are remote. Opportunities to grow your legal practice by taking on additional work. Colleagues are nice, professional, and reliable.

Cons

Corporate is tone deaf to employee needs. Pay does not keep up with market.

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