Barrenechea knows ZIP about Cloud - Anonymous employee OpenText Employee Review

1.0
10 Sept 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you survive the RIFs and the deplorable conditions, you stand to rise up through the ranks as all the intelligent people leave voluntarily.

Cons

This CEO doesn't know the first thing about running a Cloud or Subscription business. He's got his head stuck in the License model where each sale is over and done with, move on to the next one, and margins are high because all the development work is done and you just bought the company and its legacy products and maintenance revenues. Cloud/Subscription on the other hand, is all about ongoing relationships, which requires more support resources to maintain and grow if you want the dollars to keep coming. Ridiculous penny-pinching leaves support functions understaffed, overwhelmed, and backlogged. Brilliant, Mr. CEO, when you can't even bill your own customers. Sales spends considerable time dealing with such customer problems instead of uh, selling. Ridiculous MICROMANAGEMENT by CEO. All other levels of management are completely un-empowered. Transactions down to the hundreds of dollars require CEO involvement, approvals process takes weeks or months for anything. Existing established and effective processes from acquired companies are layered upon with corporate processes that duplicate and hamper. You RIF your low-performers only to be followed by your top talent walking out when their managers can't get a retention approved in time. BRILLIANT!!!

Explore other reviews about OpenText

5.0
5 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

1.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pros was that you had a job (and not for long if they find a way to outsource your position in the company).

Cons

Cons are so many to list, but from the leadership in this company being so out of touch with his/her employees, the restructuring done in their company to save some bucks on their end was crazy brutal, firing all of their talented workers to implement automated programs that did not function properly. Overall, horrible experience with OpenText, lies upon lies when it came to growth opportunities and keeping teams in the dark, no communication what so ever. Their business practices were just plain terrible.

4
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