Dispatcher II - Dispatcher Optimum Employee Review

5.0
6 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Great company, fast paced, free cable & internet discounts on other services such as security,phone & PPV programming.

Cons

I really have none the pay is decent and, once you become part of the team you feel like family they really care as long as your putting in the effort as well I only wish I could move back to work in their Bryan Texas service area again.

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5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible, fast-past, challenging but fun projects

Cons

frequent organizational and structural changes, including layoffs

1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Working from home is a nice perk

Cons

Everything if i could give a 0 i would, the company cuts commission in half due to their billions of dollars debt and they make it the employees problem, treat the employees like trash, you get yelled at by your supervisor like they own you, you get treated like a slave, when you do good you're the best thing that's ever happened to them but when you're struggling which btw is their own fault, you are the worst thing that has ever happened, the company purposefully sends calls to departments they don't belong so they mess with your numbers, employees from departments overseas make the customer's life so impossible that good employees get treated like garbage by customers too, you can't win like EVERRR, you get hawked even by the higher ups like CEO level people on your calls when you're just a regular employee, they keep letting people go left and right, if you do bad you're gone but if you also do too good you're also gone, nobody is safe and you're told that constantly on a daily basis.

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