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      Optimum

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      Optimum reviews

      Meh - Retention Specialist Optimum Employee Review

      3.0
      13 Feb 2018
      Retention specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits, commission, people are cool

      Cons

      Grading system is flawed and they won't fix it. In retention, if you disconnect phone service, it counts as 2 disconnects when it's supposed to be 1. They know it's wrong, but they won't do anything.

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      5.0
      25 Feb 2026
      Human resources intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company with great career development and thorough rotational internship

      Cons

      Nothing i can say bad about this internship

      2.0
      26 Jun 2026
      Retail sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      the benefits they offered us

      Cons

      rate of pay they offered us

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