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      Optimum

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      Optimum reviews

      Don’t waste your time/mental health - Call Center Representative Optimum Employee Review

      1.0
      16 Mar 2020
      Call center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The only pro is that they provide okay insurance. However that is going away with Intelcia, which is who bought out all call centers.

      Cons

      Literally everything. I promise, don’t waste your time or mental health.

      Explore other reviews about Optimum

      5.0
      14 May 2026
      Instructional designer
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible, fast-past, challenging but fun projects

      Cons

      frequent organizational and structural changes, including layoffs

      2.0
      26 Jun 2026
      Retail sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      the benefits they offered us

      Cons

      rate of pay they offered us

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