Pros
The pay is above market for the local sales positions. A large percentage of the workforce is hired as temporary employees, this creates opportunities for those who perform well to be promoted. Our name is well known, which makes it a great place to work.
Cons
The organizations leadership is poor. The direction of the organization changes all the time, performance targets are unclear, compensation plans for sales agents are always changing without clear reason why. The firm seems to be having some financial difficulties, which has resulted in several cost reduction actions over the past few years. What's weird is they've laid off customer service and sales positions and hired more management positions. Where's the savings in that? In the end the customer experience continues to be bad, we sell the product but don't have thestaff necesssary to provide support when the customer needs it.