Pros
The idea of merging the licensing divisions of the UK’s two Music Licensing Societies, PPL and PRS for Music, was good in principle, and in all fairness is about the only good thing about the new joint-venture company, PPL PRS Ltd
Cons
With a combined workforce of some 200 employees spread between the two Societies based in Central London, other than the field agents and a small handful of office based staff (5 in total) who have transferred to the new company, the remaining workforce were made redundant, and a new pool of staff sourced from the local market in Leicester. Management have no idea of the industry, have seriously under-estimated the number of staff they need, and therefore put huge pressure on what staff they have to do too much in too little time, and then when mistakes happen shout, scream and sack people in a blink of an eye. £100k was spent pre go-live, with a quarter of that spent again in the first three months of go-live (February 2018), brought on largely by the fact the new system is plagued with problems which has impacted on productivity and income generation. Backlogs caused by this has meant they have had to re-employ those who were let go, hire additional staff and lease extra office space. Staff moral is rock bottom. Staff do not feel valued or appreciated. Management do not show any appreciation of those with the knowledge, and above all have no compassion for individual situations and/or circumstances. STAY AWAY
