Pros
EVT EVT EVT EVT EVT!!!
Cons
It feels like a slow death working in the annuities customer service department. I have never felt so under appreciated for such a thankless job. The pay SUCKS for what you are required to understand and the information that you need to know never stops growing. Now they want our department to become a one stop shop. What a joke!!! Wow, it feels like you are being buried alive. If you show signs of cracking under the pressure, they will then ostracize you. How can anyone be expected to be an expert on advanced topic that you may only discuss every couple of months??? It's really sad actually for the burnt out AIS' struggling through call after call after call ALL DAY LONG! I heard HR came in recently to sit with the hand picked AIS' cleverly choosen by mgmt. Mgmt is desparately trying to hide the truth. Mgmt would never let HR sit with someome who might be a little too honest. HR, you are dumb! Trusting the enemy! We were finally told we can stand up and stretch... THANKS HR! You will never know how happy I am to finally be out of PL. My new job is great and I now have some joy back in my life. More $$$ too! Any person considering this place for employment needs to RUN!! It might look good at first but nothing could be farther from the truth. The older sup needs to GO! She has a little ceasar syndrome. The other sups and DC's are okay but she only pretends to be supportive. If you rub her wrong or challenge her in the slightest way, you will become her next target. One older man was fired because of her arrogance. She also works longer hours because apparantly she has no life. Really sad to watch!!! Peace out PL peep!
