Wonderful Place to Work! - Customer Support Associate PandaDoc Employee Review

great company, growing very quickly

limited paid time off to enjoy traditional life

Good people. A good product. That's about it.

PandaDoc treats people like expendable cogs. They expect each individual to take on the responsibilities of 6 different roles. There is no work/life balance. Employees don't feel like they can take time off because the workload is so intense. Leadership expects AI to solve everything with no real plan or strategy on how to scale AI usage. Each week is a sprint to get projects done amidst ridiculous deadlines. There is no defined product roadmap, so everyone is flying blind as priorities constantly shift. Leadership is never held accountable. All in all, this is an incredibly toxic work environment. If you're a recent college grad, this is a good place for you. Anyone tenured, experienced, etc. avoid this company at all costs.