Pros
-Great discount (75% off/ 60% off depending on the item) -Opportunities to be creative (styling, bracelet builds etc) -Get to be around great product (if you're into jewelry) -Good customer interactions for the most part -Good benefits if you're full time
Cons
-Upper management is VERY out of touch! They expect so much out of store teams with very little guidance and leadership. -Hours get cut but the workload stays the same. -No room for growth/ upper management doesn't encourage growth past store manager. -No work/life balance.. you're expected to be on 24/7. -Policies change at the drop of a dime with little to no communication regarding the changes. -Theres hardly any training for anyone below store manager level -Every year, there are new "company wide" strategies introduced... instead of building on what they taught us the year prior, they change the entire strategy in order to hopefully see "improvement" in sales.... -Selling tactics are very "one size fits all".... no 2 stores are the same/have the same clientele so why are your selling tactics so cookie cutter? :/ -Company recently "restructured" and got rid of a bunch of positions they once had.. this led to a lot of hard working individuals losing their livelihood. In my opinion, they wanted to cut costs for stores while still collecting big bonuses at the top. -They expect SMs to juggle training, hiring, firing, delegating, tasking, selling, enforcing policies, visuals, standards, customer interactions, accountability, tech issues, maintenance issues, other random problems that may arise ETC... all while barely having a staff because of the hours cuts and the "restructuring." -Not very people focused... you're only as good as how your store is doing. if your stores performance slips, you're treated poorly. -Bonuses cut in half for SMs this year. (max bonus for my store went from $1400 to $700).