I would give them half a star if I could. - Anonymous employee Paychex Employee Review

1.0
22 Feb 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None. This USED to be a good company to work for. It's not anymore. Paychex doesn't care about their employees at all. My particular office has had AT LEAST 14 (that I can think of off the top of my head) Payroll Specialists quit in the last 6 months and we've had 2 supervisors step down. Work load continues to go up with no match in pay. Clients are becoming increasingly nasty, and some of that has to do with constant employee churn. Those of us still working there are expected to put up with the abuse with a smile.

Cons

Everything. Don't work for Paychex. It's not worth it. You will be over worked and under paid. You will be verbally abused by clients while managers act like you could have done something different to have had the call go differently.

Explore other reviews about Paychex

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
5.0
28 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

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