Paychex Reviews

Updated 26 Jan 2021

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3.7
72%
Recommend to a Friend
88%
Approve of CEO
Paychex President and CEO Martin Mucci
Martin Mucci
1,488 Ratings
Pros
Cons
  • "Hard to have good work/life balance if you want to perform well(in 78 reviews)

  • "Sometimes sales reps fight over accounts(in 57 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review

    "Amazing company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Virtual New Business Sales in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time for less than a year

    Pros

    Ethical, good pay, great management, upward mobility, huge opportunities.

    Cons

    Highly competitive (positive and negative depending on personality), not much.

    Continue reading

    Paychex Response

    October 16, 2020Employer Brand Manager

    We're happy to hear that you're happy here! Welcome to Paychex!

  2. "Overall great experience."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Specialist 
    Recommends
    Positive Outlook

    I have been working at Paychex full-time

    Pros

    Paychex is very team oriented and they understand the value of their employees and the importance of training them.

    Cons

    Work load is very high and can sometimes be overwhelming.

    Continue reading

  3. "Good company to work for sales"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Paychex full-time for more than a year

    Pros

    Plenty of incentive. Decent work-life balance for a sales job

    Cons

    You’re required to drive a lot

  4. "Paychex"

    4.0
    Former Employee - Virtual Sales Representative 

    I worked at Paychex full-time

    Pros

    Good structure of management. There is always encouragement.

    Cons

    Pay for a virtual sales position is low for hourly compared to field sales

  5. "Sales is churn and burn"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative 

    I worked at Paychex full-time

    Pros

    easy to get an entry level job, good benies

    Cons

    low pay and micro managed

  6. "Great company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Consultant in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time for more than a year

    Pros

    The company culture and sales training

    Cons

    No cons to add as it is a great company to work for

  7. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Professional 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time for more than 10 years

    Pros

    Great work/life balance and benefits. Great culture.

    Cons

    Payroll and HR can get very stressful at all levels of the company when regulations roll down from the government with no time to react.

  8. "Love my company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - MPSC Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time for more than 3 years

    Pros

    Paychex has a list of reasons why it is such a great place to work: amazing benefits, fun and knowledgeable teams, annual raises, lots of training, easy to access resources, annual bonuses, and overall just an awesome company.

    Cons

    I don't really have any cons to list. A job can be difficult no matter where you work, but this company gives you just about anything you need to be successful.

    Continue reading
  9. "Great experience!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Payroll Specialist in Denver, CO

    I worked at Paychex full-time for more than 3 years

    Pros

    Team environment, Training, Management, Fun, Challenging Location

    Cons

    Corporate (NY) on-site payroll training no longer offered.

  10. "Paychex is a Win"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RETIREMENT SALES in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time for more than a year

    Pros

    High commission Company cares about their employees Great work life balance

    Cons

    Lackluster management team who’s main focus should be to make sales people the best at their job.

    Continue reading
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