Terrible customer service - Shift Workwr Paylocity Employee Review

1.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

No pros. I’ve been waiting for assistance for days now.

Cons

There is practically zero concern for expedited help! There’s zero concern for support to resolve issues in a timely manner. The reps say things and then disappear. Paylocity has zero respect for the people that work for them and/or that needs there assistance to resolve even the minor things like returning responsise in a timely fashion. And where your accurate pay is concerned these guys are clowns!!! DO NOT TRUST THAT THEY WILL DONRIGHT BU YOU. Imo do not use there services or you might be inclined to leave your own review and I could not possible imagine that you’d want to say anything positive.

Explore other reviews about Paylocity

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

Cons

Pay is slightly less than competitors but work life balance and culture make up for it.

2.0
19 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits; 90% of the ppl that worked there were the best and really did great work.

Cons

Made employees choose between having MLK Day off or Juneteenth- both which are federally recognized holidays. Excuse was that our customers are open on those days so we need to be open. So as a company, we had to pick which would be a paid holiday and everyone chose Juneteenth because it was in the summer. I think we got a floating holiday to use for any other holiday we wanted off that wasn’t recognized by the company. As you can imagine, this racism was prevalent in management/leadership. My team was the most diverse team and we all got restructured/laid off. There’s a lot of ego and control issues in this company, especially in Talent Acquisition.

4
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