Call Center - Customer Service Pearson Employee Review

Great seasonal opportunity. Can be repetitive and sometimes there are technical issues. Overall an easy quick job that is worth it if you stick through

None come to mind at all

When a project goes according to plan you can work with some great people and make decent money.

Bad behavior is tolerated when you have a weak team member. They are allowed to remain on payroll, even if they do not effectively contribute. The burden is often placed on the team members willing to pick up the slack. Promotions are not given to the most qualified. They are randomly assigned. There are some horrible scoring directors as a result.