Great stepping stone to a company who isn’t run by incompetence. - Field Service Technician Pengate Employee Review

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Great co-workers -Decent benefits. Every plan is basically high-deductible but the vision and dental isn’t horrible. -Tool allowance. -Great coworkers

Cons

-Abysmal lack of management and oversight of management. Who hires someone to be an FSM when he can’t even turn a forklift on? Also, FSM is not a work-from-home position. And yet the manager is nowhere to be found 27 out of 30 days. If you have an actual issue, you’re on your own. The FSM is like a rat caught in a trap and will chew his own leg off to avoid having to actually be a manager. Hint: It’s not a great idea to boast to employees how easy your job is. Of course it’s easy. All you have to do is insert numbers into a spreadsheet while your lead tech and other staff do everything else. -Non-existent morale, any thing resembling morale is quickly beat out of you. Think you’re doing the right thing by your customers? Wrong. Think you’re helping out a fellow tech? Sure, but you will be chastised for making “executive decisions” to help. Bring up a safety concern? Don’t be going around the almighty FSM. Those straps will hold just fine! -Underhanded tactics to save money (see below)

Explore other reviews about Pengate

5.0
15 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great growth opportunity for the company and individuals.

Cons

No comments at this time

4.0
7 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people work there and it is rewarding if you are good at your job. A lot of flexibility as well.

Cons

Have to be in a good territory with opportunity in order to be succesful

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