I have never worked in such an unprofessional environment. There is a horrible culture of pretending that they know what they are doing while they are years behind other companies. Processes are inadequate and antiquated and it seems that it is less a matter of not wanting to but more being inept and uneducated in what should be done. A special mention must be made of the "training department" who couldnt teach monkey to eat bananas. It is in fact probably within this lazy department that all falls apart. Hiding behind the mantra of "you cant teach anything" they then proceed to teach nothing and con the rest of the business into thinking that it was the employee who had done wrong. Many people have either left or been sacked because of there inability to do their jobs.