Fun job, not enough to live on - Parts Manager Pep Boys Employee Review

4.0
15 Feb 2010
Recommend
CEO approval
Business outlook

Pros

Great training, flexible(ish) hours, fun customers, great place to work if you love cars. Most of our customers are fun and appreciative of what we do. Lots of room and resources to learn about automotive technology. Room for advancement, great benefits for full-time employees

Cons

Some heavy lifting, not all customers are nice and exciting, pay is not very competitive and raises have been frozen for quite some time. I would keep this job forever if I were paid a decent wage.

Explore other reviews about Pep Boys

5.0
6 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

2.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The competitive pay. Thats about it

Cons

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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