Great People to Work With. Poor Leadership From Upper Management. - Service Manager Pep Boys Employee Review

3.0
4 Jul 2024
Recommend
CEO approval
Business outlook

Pros

The crew of people I work with, flexible schedules if enough staff available. Training always available if you need it.

Cons

Short staffed, techs are underpaid for the kind of work they do. Upper management does not see the necessity for spending money to upgrade old shop equipment and invest in their people. Poor direction and leadership from some higher level management.

Explore other reviews about Pep Boys

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great job i enjoy it

Cons

non at all very pleasant

1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Through my career I have learned a lot on the automotive industry.

Cons

Corporate found a way to cut payroll by approximately $1k monthly to former assistant managers by eliminating the overtime associated with the position and eliminating the position , renamed it and lowered the hourly rate and put them under " commission ". Results...many guys looking for a new job cause with cost of living constantly increasing pay went down drastically plus most stores are understaffed but corporate keeps pushing for productivity, really bad work environment.

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